We recommend checking our detailed Size Guide available on each product page. It provides measurements and fit tips to help you choose the perfect size. If you're still unsure, feel free to contact our support team for personalized assistance.
What shipping alternatives do you offer?
We offer standard and express shipping options. Delivery times and fees vary depending on your location and the shipping method you choose. You can view available shipping options during checkout before confirming your order.
If I have any other questions, how can I reach you?
You can reach us through our Contact Us page, by emailing contect@neemja.online, or via live chat during business hours. Our team is happy to assist you with any queries.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also log in to your account and view your order status under My Orders.
How can I use a promo code or coupon?
Simply enter your promo code in the “Discount Code” box during checkout, then click Apply. The discount will automatically adjust your total before payment.
What are your policies regarding returns?
We accept returns within 7–14 days of delivery, provided items are unused, unworn, and in original packaging. Some products may have specific return restrictions—please refer to our Return Policy page for details.
How do I request a refund?
To request a refund, go to your order history and select the item you’d like to return, or contact our customer service team. Refunds are processed once we receive and inspect the returned item. The amount will be credited back to your original payment method within a few business days.
